My Adamo is your private customer area where you can:

• access your contract information (contracted products, installation/services status, invoice list)
• perform actions such as paying pending invoices through your credit / debit card. 

If you have mobile or landline services, you can also:

• check your lines consumption for the current month and any additional cost incurred due to out-of-rate consumptions
• configure your services: activate or deactivate your voicemail, roaming, call forwarding or check PIN/PUK codes of your SIM cards.

We are working to provide this client area with greater functionalities and autonomy so that you can access more information.

If you still do not have your My Adamo user, you can register directly on the website or in the App using your identity number in your Adamo account/accounts and select your email to confirm it and create your own password. If you have any problem, call us toll-free at 900 651 651 or contact us by chat and we will tell you how to proceed to complete your registration.

You can access your private client area from the main page of our website in the upper right corner or directly by clicking here. You can also access My Adamo from our App version for Android and iOS. Look for it in your Apps store searching for "Mi Adamo" and download it!

If you do not yet have your My Adamo user, you can register directly on the web or in the App using your identity document number in your Adamo account/accounts and selecting your email. You will receive an email to confirm your registration and create your own password. If you have any problems, call us for free of charge at 900 651 651 or contact us by chat and we will tell you how to proceed to complete your registration.

Yes! The My Adamo App is available for Android and iOS mobiles! This way you can access your Adamo accounts and your favorite content even more easily. To download it you have to search for "Mi Adamo" in your APP store and download it.

In My Adamo, your private client area, you can check all your invoices. Here we show you how.

To access them you will only need your My Adamo username (your contact email) and password (set by you during the registration process). If you have not registered in My Adamo yet you can easily do it from My Adamo web or app following all the registraton steps as shown in this video.

If you have any issue call us free of charge at 900 651 651 or contact us by chat and we will help you.

In your private My Adamo client area, you can check your data consumption and the calls made in the current month (the information is not in real time, it may take a few hours to update, the time it takes our systems in processing the information), as well as any additional expenses incurred due ot out-of-tariff consumptions. In this video we show you how to check your consumption in Mi Adamo.

You can also download your invoices where you have the list of your calls that have involved additional cost.

If you have never accessed My Adamo (web/APP) you can register from the same page following the steps with your data from your Adamo account, it is very easy. In this video we show you how to register in My Adamo if you have any questions.

In addition we send you a message indicating when your mobile data has been consumed. In this case the browsing speed is reduced to 1Mb. You can always hire a bonus for additional data in My Adamo

If you have any doubts contact us by chat or call us free of charge at 900 651 651 and we will help you.

You can check your data consumption and calls details for the current month in My Adamo in the "Consumption" section.

For previous months you can find this detail on your invoices, also available in My Adamo, if they have generated any extra charge.

If you need to establish a consumption limit, call us free of charge at 900 651 651 seven days a week from 8:00 a.m. to 9:00 p.m. or contact us via chat with your details and the consumption limit you want to set.

You can set up different services of your mobile line and access information from

My Adamo 

• Set up your call forward options, by accessing the configuration button in the products section for the desired line.
• Find the ICC code.

Your mobile terminal

• To activate call waiting you must enter *43# followed by the call key. This is how you set up call waiting directly.
• To call with hidden number from your mobile you must dial #31# followed by the phone number.
• To divert all calls made to your mobile phone to another number, dial *21* followed by the number you want to divert to and the # key. For example: *21*622000000#.

           To remove the Diversion, dial #21#.

• Missed calls notification. If you want to receive a free notice of who called you when you had your mobile turned off, out of coverage, or when you were talking to another person.

To activate it: dial *67*556# and call key on your mobile, then *62*556# and call key, and then *61*556# and call key. When you activate the missed calls service, the answering machine will be automatically deactivated.

To deactivate it: dial *67*633# and call key on your mobile, then *62*633# and call key, then *61*633# and call key. Removing the missed calls service will automatically activate the answering machine.

To access Voicemail dial 242. Use the voice menu to activate, deactivate or configure your message (dial 242 and follow the voicemail menu instructions). You can also activate or deactivate voicemail from My Adamo (web/App) by entering the configuration option for each mobile line you have active.

Voicemail is a totally free service.

If you are going to travel abroad, you must first consult the access code. Get it by dialing 242> option 4> option 1> option 1. To listen to your messages while roaming, call +34 656 242 242 and enter the code you previously obtained.

To listen to your mobile number's voicemail you just have to call 242 from your mobile.

You can set up your call forward options from My Adamo (web/APP), by accessing the configuration button in the products section for the desired line.

You can also use the following codes to activate or deactivate unconditional call forwarding:

• Activate: *22*num (num: number you want to forward calls to) -> you will hear an announcement that unconditional call forwarding has been activated
• Deactivate: #22 -> you will hear an announcement that unconditional call forwarding has been deactivated

* Not valid for external networks (Ermua, Asturias GITPA, Quintanadueñas).

We have prepared this video to explain how to set up your call forward and other landline services in Mi Adamo.