Adamo HelpCenter > Landline

Landline

Yes, with portability you keep your phone number. We take care of the portability process so you don't have to worry about a thing.

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To receive landline telephone service you must connect your telephone handset to the Adamo terminal in port 1 or port A provided for it.

Once it is connected you will be able to send and receive calls.

If you need to connect more than one device, consult the Step by Step manual to make the telephony bridge.

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No. We do not process portability until service with Adamo is already available.

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If you need to connect more than one device, check the Step by Step manual to make the telephony bridge. 

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In Adamo you have UNLIMITED minutes on landline calls.

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To listen your landline voicemail you must dial 2000 from your Adamo phone.

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Adamo landline voicemail is completely free.

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To change the message of your landline voicemail, call 2000 from your Adamo phone, then dial 0 and follow the instructions.

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You can use the following codes to activate or deactivate unconditional call forwarding:

  • Activate: *22*num (num: number you want to forward calls to) -> you will hear an announcement that unconditional call forwarding has been activated
  • Deactivate: #22 -> you will hear an announcement that unconditional call forwarding has been deactivated

In case of not having Internet service, please call free of charge to 900 651 651 and the technical support team will be able to help you and inform you.

* Not valid for external networks (Ermua, Asturias GITPA, Quintanadueñas).

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To call with a hidden number from your landline you must dial the numbers 067 followed by the phone number you want to call.

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Yes. You can take the landline to your new address as long as we have coverage at the new address and it is within the same province. To request it, write us an email with your information (name, identity document, telephone number and new address if you already have it) to cliente@adamo.es or call us free of charge at 900 651 651.

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If we have fiber coverage in your new address, you can make a change of address while maintaining the same contract conditions.

You can keep your landline if the change of address is within the same province.

To make a change of address for your fiber service, write us an email to cliente@adamo.es with your information (name, telephone number and new address if you already know it) and we will contact you as soon as possible. If you prefer, you can also call us free of charge at 900 651 651 seven days a week from 8:00 a.m. to 9:00 p.m.

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The cost for address change is €18'15 all over Spain except in Asturias/GITPA network where the price is €72'60.

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If there is Adamo coverage in your new address, you will only have to assume the costs for the change of address, maintaining the same tenure that you had at the previous address. To change your address, write us an email with your information (name, identity document, telephone number and new address if you already have it) to cliente@damo.es or call us free of charge at 900 651 651.

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The cost of establishing a call to a 902 number is € 0.15 and € 0.09 / minute.

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You can find this detail on your invoices. You can consult them all in your customer private area of My Adamo.

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Please check that you have connected the phone to the TEL1 port of the router.

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Please check that you have connected the phone to the TEL1 port of the router. If this is the case and it still does not work, call free of charge at 900 651 651 and the technical support team will analyze with you possible reasons for a rapid solution.

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Please check that you have connected the phone to the TEL1 port of the router. If this is the case and it still does not work, call free of charge at 900 651 651 and the technical support team will analyze with you possible reasons for a rapid solution.

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