Service Level Agreement (SLA)
• Availability of service up to 99.99%, with a 30 minute response in 24 x 7 x 365 mode, satisfying the highest demands.
• 24 x 7 x 365 monitoring of our backbone and in all the connections of our company clients, allowing proactive management.
• Contact with Adamo NOC 24 hours a day, 7 days a week, 365 days a year via ticket (mail) or direct telephone.
• Various interconnection options, between 2 offices (P2P) or different against a central office (P2M).
Connections using the latest generation fiber optics.
• Using lines with very high reliability and symmetry we reach the maximum
network performance, with guarantees close to 100% of the flow.
• The quality of our national backbone allows us to work with maximum effectiveness on intercity connections.
• The low delay (“delay”) within our network and in all our connections allow the implementation of VoIP services, videoconferencing, teleworking and other applications sensitive to delay or packet loss

Service Level Agreement (SLA)
• Availability of service up to 99.99%, with a 30 minute response in 24 x 7 x 365 mode, satisfying the highest demands.
• 24 x 7 x 365 monitoring of our backbone and in all the connections of our company clients, allowing proactive management.
• Contact with Adamo NOC 24 hours a day, 7 days a week, 365 days a year via ticket (mail) or direct telephone.
• Various interconnection options, between 2 offices (P2P) or various against a central (P2M).
Connections using the latest generation fiber optics.
• Using lines with very high reliability and symmetry, we reach the maximum performance of the network, with guarantees close to 100% of the flow.
• The quality of our national backbone allows us to work with maximum effectiveness on intercity connections.
• The low delay (“delay”) within our network and in all our connections allow the implementation of VoIP services, videoconferencing, teleworking and other applications sensitive to delay or packet loss

Service Level Agreement (SLA)
• Availability of service up to 99.99%, with a 30 minute response in 24 x 7 x 365 mode, satisfying the highest demands.
• 24 x 7 x 365 monitoring of our backbone and in all the connections of our company clients, allowing proactive management.
• Contact with Adamo NOC 24 hours a day, 7 days a week, 365 days a year via ticket (mail) or direct telephone.
• Various interconnection options, between 2 offices (P2P) or different against a central office (P2M).
Connections using the latest generation fiber optics.
• Using lines with very high reliability and symmetry, we reach the maximum performance of the network, with guarantees close to 100% of the flow.
• The quality of our national backbone allows us to work with maximum effectiveness on intercity connections.
• The low delay (“delay”) within our network and in all our connections allow the implementation of VoIP services, videoconferencing, teleworking and other applications sensitive to delay or packet loss.